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Privacy Policy

This Privacy Policy, together with the General Terms and Conditions of Use of the Website and the Cookie Use Policy, sets out the ways in which personal information is used by you with your use in connection with the use of the Website. https://nyd.care and all possible subpages of this website (“Website”), obtained by the manager of NYD doo, with registered address and business address at Prešernova cesta 19, 1000 Ljubljana (hereinafter “NYD”, “we”), “us”).

1. Personal data collected using the contact form on the Website

a) Personal data collected and basis for collection

NYD collects information about your name, surname and e-mail address, age, gender, telephone number, medical indications, medical information, only with your consent, which you provide when sending a message via the contact form on the Website. In addition, the NYD collects employment data, photographs and other data for doctors or health care providers only with the consent of the message via the contact form on the Website.

The provision of personal data is not a condition for the use of NYD services, except when strictly necessary for the provision of these services (eg NYD feedback from an individual requires the entry of at least one individual contact information).

b) Purpose of data collection

Personal data obtained using the contact form on the Website will be processed by the NYD solely for the purpose of formulating a response to the submitted questions, comments, inquiries or messages and the transmission of such reply to your email address or via video call. All personal the information you provide to us will be treated confidentially by the persons who have contractually committed to the protection of personal data.

If there is a need to further process your personal data for a purpose other than that for which you have consented, we will notify you in advance and ask for your prior written consent.

c) Retention of personal data

NYD keeps your personal information in accordance with one of the following the following retention periods:

– in the event that your data is processed solely on the basis of your explicit consent, until your consent to the processing of personal data is revoked by you, and in the event that the purpose for which the personal data was obtained has already been fulfilled, consent to the processing of personal data has been revoked, the purpose has been fulfilled or

– if the retention of personal data is necessary to protect the interests of the NYD in relation to the content of the communication initiated through the contact form, until the expiration of the deadlines for exercising your rights and obligations or the rights and obligations of the NYD.

– After the retention period of the personal data, the NYD will permanently delete or anonymize the data, as a result of which personal data will no longer be able to be linked to you.

2. Personal data collected through the installation of cookies

NYD collects information about your IP address, your visits Websites, time spent on each subpage of the Website, total time visited Websites and the way to navigate the Websites obtained by by installing small text files or cookies on your device. Personal information obtained by the NYD through the installation of essential cookies which allow only the operation of the Website, are obtained automatically for the purpose providing access to the Website. Other information not obtained with the help of essential cookies, however, NYD obtains only on based on your consent.

The data collected by NYD through the installation of cookies, the purpose of such collection, the persons to whom the data collected by cookies are transmitted and the duration of storage of personal data collected in this way are explained in more detail in the Cookie Policy.

3. Your rights regarding the personal data collected

Everyone has, in order to ensure transparent and lawful processing and protect the privacy of the individual, the right of access to personal data, the right to request the correction of personal data, the right to request deletion of personal data, the right to request a restriction on the processing of personal data, the right to withdraw consent to the processing of personal data, the right to portability of personal data and the right to complain about information to the Commissioner in relation to the processing of his personal data. All rights are described in more detail below.

All requests to exercise any of the above rights can be sent to info@aljoap.sg-host.com. The NYD reserves the right to verify your identity before proceeding with your request.

a ) Right of access to personal data

You may request confirmation at any time as to whether we are processing your personal data. In the case of processing of personal data may further request information about the purpose processing, the type of personal data being processed, about the persons holding your personal data are processed, on storage periods or criteria for determining retention periods, o the right of rectification, the right of erasure and the right to limit processing personal data, the right to object to the processing of personal data, the right until a complaint is lodged with the supervisory authority, on the source of the data, if personal data were not obtained directly from you and about the possible existence automated decision making.

b) The right to rectification of collected personal data

Insofar as your personal data processed by the NYD are incomplete or incorrect, you may request that such personal information be disclosed immediately correct or supplement.

c) The right to have personal data deleted

– Deletion of all personal data available for processing by the NYD may be requested in the following cases:

– if the purpose of the processing for which your personal data were collected has ceased,

– if you have revoked your consent to the processing of personal data and there is no other legal basis for the processing, if you have objected to the processing of personal data and all statutory conditions are met, if the NYD processed personal data illegally, or

– if the deletion of personal data is requested in accordance with the NYD obligation.

d) The right to limit the processing of personal data

You may restrict the processing of your personal data at any time, in so far as:

– the data processed are incorrect and the incorrectness of the data relates to a period that the NYD can verify as a data processor,

the data are processed illegally, or

– you need them to enforce, enforce or defend legal claims, and the NYD, as the processor of personal data, no longer needs this data as the purpose of the processing has ceased.

e) The right to withdraw consent

Consent to the processing of personal data you have given in accordance with the second and / or third point of this Privacy Policy, you may at any time cancel without affecting the lawfulness of the data processing that has taken place on on the basis of consent until its revocation.

f) The right to the transfer of personal data

Your personal data processed by the NYD may be requested at any time in structured, commonly used and machine readable form. Personal data obtained in this way may be provided at any time to another controller or to request that the data be transmitted directly to another processor.

g) Right to appeal to the Information Commissioner

If you think NYD with your collected personal does not handle the data in the manner prescribed by the relevant legal provisions, it may you lodge a complaint with the Information Commissioner (Dunajska cesta 22, 1000 Ljubljana, e-mail: gp.ip@ip-rs.si phone: 012309730, web page: www.ip-rs.si ).

4. Who processes personal data?

We use technical and organizational security measures for protection of personal data against unlawful or unauthorized access; or use, as well as against unintentional loss or impairment of their integrity. We designed them taking into account our IT infrastructure, the potential impact on privacy of the individual in accordance with current industry standards and practices. Our contractual processors will only process your personal data if they do comply with these technical and organizational security measures.

Maintaining data security means protecting confidentiality, integrity and availability of personal data:

– confidentiality and integrity: we will protect the personal data of individuals against unauthorized or illegal processing and against accidental loss, destruction or damage;

– Availability: We will ensure that authorized processors can access personal data only when necessary.

Our security procedures include: security of access, backups, monitoring, inspection and maintenance, backup management incidents, etc. Depending on the purposes for which we process personal data individuals, these can be disclosed to the following categories of processors:

a) Within the company: employees of the company.

b) To our business partners, whom we require to always comply with applicable laws, personal data protection policy and pay close attention to the confidentiality of your personal information:

advertising, marketing and promotional agencies, and providers e.g. MailChimp, Google (Google- only identifying information about cookie for re-marketing purposes, email address for displaying ads in Google AdWords program, cookie / cookie credentials for purposes analyzes in Google Analytics); Facebook – only identifying information about a cookie for re-marketing purposes, an email address to display ads in Facebook Custom Audiences to help us perform and analyze the effectiveness of our campaigns and promotions, Calendly, TypeForm;

– external contractors providing services to the company, these are health professionals, external consultants;

– natural and legal persons who are our contractual partners and provide consulting or individual services to the company for enforcement purposes contractual relationship between the company;

c) To other third parties: Where required by law or is legally necessary to protect:

– companies (compliance with laws, requirements of authorities, judicial orders, legal proceedings, reporting and investing obligations information to the authorities, etc.)

verification or enforcing compliance with company policies and agreements;

Our business partners listed above under point b), may only process the personal data of individuals in accordance with our instructions and they may not use personal data to pursue any of their own interests. However, each individual must take into account that the processors listed in the above points b) and c), in particular the service providers that may offer you services within and / or applications or through own channels, may be separate collect your personal information. In such a case, they are solely responsible for theirs control, and the cooperation of individuals with them must take place in accordance with theirs conditions.

5. Change of privacy policy

The NYD reserves the right to change the content of this at any time privacy policy. The changed privacy policy is valid from the moment of publication on the Website and regulates the further processing of already collected personal data and processing of personal data collected after the entry into force of the amended policy privacy. We recommend that before each transfer of personal data check the current version of the privacy policy to get acquainted with possible changes and additions.

If there is a significant change in this policy privacy (e.g. change of purpose of processing or change of categories of personal data being collected), we will notify you of the change and request it at the same time re-consent to the processing of personal data.

The date of the last change to this privacy policy is published below.

6. Authorized person for personal data protection.

To control in accordance with the Privacy Policy, we have appointed an authorized person for protection personal data (DPO). If you have any questions regarding this Policy privacy or how we handle your personal information, please contact authorized person for personal data protection at Marija Lucija Antolič, dr. med., specialist in occupational medicine, transport and sports.

7. Questions and requirements

In case of any questions and requests please contact us at info@aljoap.sg-host.com.

© NYD doo, March 2020